We like hearing from readers, customers, and anyone who has found something useful on this site. Whether you have a question about a product, a suggestion for an article, a correction to make, or an interest in working with us, this is the right place to start. We read everything that comes in, and we do our best to respond thoughtfully rather than with a generic reply.
The fastest way to reach us is by email at info@expresssmokeshopdrivethru.com. For general questions, article suggestions, corrections, or anything related to the website, that address will reach the right person. If your message relates to a specific article, feel free to include the URL in the subject line so we can route it correctly.
What We Welcome
Questions and feedback. If something on the site was unclear, or if you have a question that a current article did not answer, send it in. Reader questions frequently become the starting point for future articles, and we appreciate the direction.
Corrections. Accuracy matters to us. If you spot an error, an outdated detail, or something that no longer reflects current information, let us know. Include the article and, if possible, the source you are comparing against. We take corrections seriously and update content when it is warranted.
Topic suggestions. Have a subject you would like to see covered? Whether it is a deep dive on humidor care, an explainer on tobacco regions, or a guide for beginners, we are open to suggestions. We cannot promise every idea will become an article, but all of them get read.
Product questions. Questions about what is available at the drive-thru, current stock, or hours are best directed to the shop itself. Email works well for this, and we respond as quickly as we can during business hours.
Collaborations and Partnerships
We are open to conversations about collaborations that fit our editorial standards. This includes educational partnerships, media inquiries, and content collaborations with individuals or organizations that share our interest in tobacco culture, cigars, accessories, and responsible coverage of the broader smoking world.
Sponsored content and advertising inquiries are welcome, provided the fit is genuine. We do not accept placements for products or services that fall outside our editorial scope, and we do not publish content that makes exaggerated health claims. If you are unsure whether your proposal fits, send a short description and we will tell you honestly.
Guest post submissions are considered on a case-by-case basis. If you write about cigars, tobacco, accessories, or smoke shop culture and have a specific angle in mind, send a brief pitch along with a sample of your writing. We care more about depth and accuracy than about word count.
Product review requests are also welcome. If you would like a product considered for review or educational coverage, reach out with the details. We do not guarantee coverage, and anything we publish reflects our own assessment.
Response Times
We aim to reply to most messages within two to three business days. Inquiries related to the drive-thru itself — hours, availability, or directions — are usually answered the same day during operating hours. During busy periods, replies can take a little longer, and we appreciate your patience.
If you have not heard back after a week, feel free to follow up. Occasionally messages land in the wrong folder, and a second note helps us catch them.
Before You Write
A few quick notes that help us respond faster. For product and stock questions, mention what you are looking for so we can check availability before replying. For correction requests, include the article link. For collaboration or sponsorship inquiries, include a short description of what you have in mind and any relevant deadlines.
Please do not send sensitive personal information by email. We do not need account details, payment information, or anything similar to answer a question about the site or its content.
Send Us a Message
If you would rather use a form, the one below reaches the same inbox and works just as well. Include your name, email, subject, and message, and we will get back to you as soon as we can.
Thank you for reading, and for taking the time to write.